Shipping FAQ


We ’re proud to be a USA manufacturer of all the display frame products offered on this website.  We ship 95% off all products from our Long Island, New York facility.

Shipping FAQ Links  Shipping FAQ's  (Quick Info Links)

Circle Icon  How Much Will My Order Cost to Ship?

As much as we wish we could be the Zappos of Framing, and offer free shipping on all Display Frame Products, that's just not feasible.

Due to the variety of custom-built displays we offer and their the bulky nature, our ship price structure is based off the Product Type(s) being ordered.  See Pricing .

Circle Icon  When Will My Order Ship?

Due to the custom nature of all our products, our build times vary based on display type. ( See Below ).

All production lead times are also available on the Details Tab found on each product page.

Circle Icon  Can I Get My Order Built Sooner then Production
      Lead Times Outlined Below?

Based on the product type ordered, and our available materials will determine what can be done to meet your scheduling.

Please contact customer service with your details.

Circle Icon  How Long Does It Take To Arrive, Once Shipped?

For FedEx, UPS, and USPS the standard transit times from
our factory can be seen here .

Circle Icon  How Do You Ship?

We ship most orders FedEx, UPS, and USPS.

For large oversized items, and bulk volume orders we ship LTL Freight.

For all freight orders, we will contact you to confirm any and all details required.

Circle Icon  Can I Get My Order Shipped Faster than Ground Service?

Due to the customization of our products, we do not offer expedited shipping options at checkout, however we can provide a quote for expedited shipping services needed.

Please contact customer service with your product details and due dates.

Circle Icon  Do You Ship Orders International?

Yes, we ship to Canada and other international locations. Learn More .

Circle Icon  What are Oversized Carrier Shipping Fees?   Will they Apply to My Order?

Unfortunately this charge is out of our control.

If your Display Frame is a combined outer dimension fqual to or greater than 50", oversized shipping fees will incur.

No matter if its shipping FedEx, UPS, USPS, or LTL Freight an oversized cost is charged for taking up additional space in their trucks during transportation.  
View Oversized Rates based on Product Type.

Circle Icon  Can I Use My Shipping Number, or Provide a
     Shipper Label for Pickup?

Yes you can. While checking out, you will have an opportunity to enter any special notes about your order  (this is also where you can notate any instructions).

Customer Service will then follow up to coordinate this shipping request, and refund any shipping costs incurred. Another option is to call customer service to arrange a quote which excludes shipping costs.

Circle Icon  Which Display Frame Products Ship Unassembled?

Some products ship unassembled and usually will ship FREE Ground. Learn More .









Shipping Cost  What Is My Shipping Cost?

Shipping rates include the cost of boxing, packing materials, labor, and any custom protective material needed to assure you receive your Display Frames in perfect condition once it leaves our production facility.

Discounts & Promotional Codes  Have a Discount or Promotional Code?

The promo code used applies to the product you ordered.
Please note shipping rates shown below are calculated using the original, undiscounted prices.

Shipping Costs for the Contiguous 48 States

   Slide-In and Snap Frames
Order Total Ground
Any Amount Free Ground Shipping
 


                               HI, AK, PR, VI, GU & Canada


Order Total Standard Delivery
Varies 40%


                    Shipment via UPS, FedEx or USPS only.                                                        
                                 $50.00 Minimum charge.       

                                                    APO & FPO

Order Total Standard Delivery
Varies 30%

   
                                     Shipment via USPS only. 
                                     $10.00 Minimum charge.




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When will my order ship?

Slide-In and Snap Frames

Quantity Lead Time to Ship
1-5 Usually Ships in 3-5 Business Days
6-14 Usually Ships in 6-9 Business Days
15-24 Usually Ships in 10-14 Business Days
25-49 Usually Ships in 4 Weeks
50-99 Usually Ships in 5 Weeks
100-499 Contact Us for Shipping Info

 

How Long Will it Take for My Order to Arrive?

Display Frames Shipping Map





Oversized Carrier Fees  I'm Ordering Something Large,
Will There be Oversized Carrier Fees?

Yes fees below will apply, Unfortunately this charge is out of our control.

For items equal to or greater than 50" combined outer dimensions*, an oversized carrier charge is added at checkout.

This reflects our shipping partner's fee structure due to the fact it’ll take up more space on the truck during transportation.

*To calculate, simply follow this calculation to estimate your outside dimensions: Width + Height.


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Assembly  Assembled vs. Unassembled

Snap Frame and Slide-In Frame Product Types - Depends on Size

Snap Frames and Slide-In Top/Side Load Frames will ship fully assembled when the overall frame width and height are less than 39".

If one of the overall frame dimensions is greater than or equal to 39" these frames are shipped Unassembled to save on oversized carrier shipping charges. Don’t worry Snap Frames and Top Load/Side Load Frames are easy to assemble and worth the added savings in shipping. Easy to follow Video Instructions are available.

Oversized Carrier Charges still apply if you're ordering a decorative mat board, rigid backing board, acrylic window, or any other type of finishing where these items cannot be rolled up.

Circle Icon  ALL SwingFrame Product Types - Shipped Assembled

No matter the size, all Swing Open, SwingFrame Products: such as; Poster SwingFrames, Bulletin Cork Boards SwingFrames, SwingFrame Designer Shadowboxes, Markerboard SwingFrames, SwingFrame Lightboxes come fully assembled. These hinged SwingFrames are not available unassembled.

Circle Icon  Picture Frames and Poster Frames Shipped Assembled

Wood and Metal Picture Frames and Poster Frames small and large sizes are shipped assembled. They require custom framing solutions that typically include matboards and acrylic windows.

Some oversized custom built metal poster frames without matboard, backing board or acrylic window can be shipped unassembled.

Contact our customer service team for more info and request for this service.

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